Louis Filhour has held executive positions as CNO and COO for more than 20 years. Although he is now the CEO for a system of hospitals and providers trying to transform care for the Medicaid population, he is also contributing to the science supporting the practice of professional nursing through his research. Working at a busy Level 1 trauma peaked his interest in the experience of suffering. He holds nursing degrees from Baylor University, Boston College, and the University of Phoenix.